Kim & Mike,
I would like to express my deepest gratitude to you and your company! I had just brought my mother home from the hospital the weekend after Thanksgiving. She was bed ridden and in very poor health. The heat went out early Sunday morning so we went to the yellow pages and began calling for help. Most of the companies we called never answered, one made me feel like I would have to sign a legal document to acknowledge their after hours pricing, two told me it would be Monday, and then there was your company. I left a message with your answering service and within minutes I received a phone call from Shane. I explained the dire need of the situation and within an hour Shane arrived at my mothers home. He found the problem and had the heat running in no time. Shane was not only prompt but was very professional and explained the repair to me so even I could understand. My mother was very frail and could not withstand a trip back to the hospital. Thank you for helping maintaining a comfortable home for her in her final days! I will always use Foust Heating & Air for all my heating and air conditioning needs. God bless you and your family!
Foust Heating & Air,
This is the most satisfied I have ever been with a company coming to my home to do any kind of repair work. The day I called in I had two employees at my house. My heat had been out over the weekend but it was not that cold so I decided to wait till Monday. The guys came out that morning and they had to order the part which had burnt out. It was the the very next morning on a rainy cold day, but the guys came back out with the new part. I had nice warm heat because of the wonderful people at Foust Heating & Air! I was so impressed that my needs were the most important to these wonderful people. I was actually given an estimate that I was happy with but when every thing was said and done my bill was even less. You will surely have more of my business and everyone I can let know that needs your service. Just Wonderful !!!
Foust Heating & Air,
Your men came out so fast I could hardly believe it. Within an hour they were here working on my unit. They were so friendly and courteous. They did not have the part they needed but were on the phone in seconds calling for it. Another one of your guys brought it in record time and my unit was up and running just like new. My hats off to you! I will recommend your company to everyone I know.
I called for an estimate on new duct work for my home because I have developed very bad allergies since moving to NC. David came out and we sat down and was amazed at the conversation and the questions he asked me. I thought he would just crawl underneath the house and give me a price, but he was very methodical in determining my needs. He asked all the right questions and intently listened to my responses. He then developed a plan to fit my individual needs including a new AccuClean air cleaner along with a new duct system. David educated me on the equipment and how it would benefit me and my home. It was refreshing not being sold to but simply being informed of the different choices I had and the way they could benefit me. In fact I was so impressed with his professionalism that I even had him quote me for a new heating system. The current system was still working OK but did have a few years on it. I reviewed his proposals and scheduled the work the next day. Brian and Robby showed up the very next day and began work. Again they were very professional and kept my home and yard neat while they worked. The end result.... I can breath! What a difference! In fact it is a night and day difference. I am only taking allergy medicine during the spring of the year when the pollen is bad, not every day! The AccuClean is simply amazing! And the new system has cut my power bill over 40%! I will recommend your company to everyone I know. Thanks for such a positive experience!